Frequently Asked Questions

GstarCAD Standard is designed for design in the 2D. GstarCAD Professional also includes 3D design commands and dynamic group features based on the GstarCAD Standard version.

Both versions have full functionality. The only difference is that the Trial Demo version lasts for 30 days, then it can be used just as a Viewer.

There are 3 to choose; Stand-alone USB dongle, Stand-alone License (Flexnet), Network License (Flexnet).

The software itself is the same, there is just a difference in activation process and type of usage.

Network licenses are connected to the server which allows any user in the office to obtain access if the license is not in use.

Standalone version is connected to a PC or a Dongle.

GstarCAD can be successfully used by all engineers and technicians; architects, electricians, mechanical and civil engineers, surveyors. GstarCAD enables you to realize your projects and put them on the paper. GstarCAD is ideal for anyone who used CAD software once in their lifetime.

The easiest way is to download the latest version (Trial) and install it again — there will be three options: Modify, Repair, Uninstall.

Choose Modify and the new data will be installed while old files remain, so you don’t need to type in the Serial number again.

When reinstalling the operating system (OS like Windows), the activation code is still valid. But if not returning the license, you need to fill out the Form in order reactivate your license number. Instructions for the license transfer process can be found in the “Frequently Asked Questions” section. Please return the license to cloud before formatting your PC.

For any further questions contact us via e-mail bim@e-disti.com or make a call on our number: +386 1 235 02 00.

Customer will be provided with GstarCAD license. Distributor will help to activate your licenses and enable you to use the software without problems.

There is also a 365 AutoRenewal Subscription which enables you to get annual upgrades, updates, discounts and even more reliable support.

There might be several reasons for that:

• Please follow the Activation Guide according to your license Type (in this case Online Network Activation)
• The server might not be started (LMTOOLS app)
• Wrong IP typed in on Client PC
• Firewall Settings
• Windows update

When you move to another window of GstarCAD, you must first complete all the commands used in the previous windows.

There may be several reasons for that, the Plot Settings and the Layer Settings.

Limit the number of running programs and the number of open drawings in GstarCAD. Use the “Purge” function to remove redundant information in the currently used DWG file.

You can display and edit the line width with the “line width” option in the status bar.

GstarCAD is compatible with all CAD softwares not only AutoCAD. Namely all CAD softwares use DWG and DXF files.

GstarCAD provides compatibility with command line, menu (.mnu) and text (.scr) files, hatching, fonts and True Type fonts, multiline text, light polygons, drawing commands, file review & recovery, as well as AutoLISP and ADS. This means that you can immediately start working with existing AutoCAD files, commands and applications in GstarCAD.

For GstarCAD 2016 and newer, the easiest way is the online method — simply click Deactivate on the old computer, then activate the license on the new one using your existing license code. This is the recommended approach and takes only a few minutes.

For older versions (2015 and below), the transfer is done manually via XML files submitted by email. For detailed instructions on either method, please refer to the GstarCAD Activation Guide received with your purchase.

Please double click on the GstarCAD icon and open Properties. Then switch to the Compatibility tab and check the option “Override high DPI scaling behavior” and select “System” below.

This is an alternative solution for 4K display problem and we will later do further optimization of our software to be compatible with high resolution screens.